HGNPlatform services

Everything an Umrah agency runs on

Hoggaan Portal is not one tool — it is the whole toolbox. Below is what the platform does today, module by module, followed by how your agency can adopt it.

LEG 01 / 04

Pilgrim & booking management

The heart of the portal: who is travelling, on what terms, and where each file stands.

01.01

Pilgrim registry

Complete profiles with passport data, contact details and documents — captured once, reused across every booking and season.

01.02

Bookings

Group and individual bookings with travelers, packages and automatic price and balance calculation, exportable as branded PDFs.

01.03

Requests

Incoming booking requests land in a queue your team can review, approve and convert without losing a single lead.

01.04

Packages

Define your Umrah and Hajj packages once — inclusions, pricing, duration — and reuse them on every booking.

LEG 02 / 04

Trips, housing & inventory

Your rooms, seats and vehicles — managed as real inventory instead of scattered lists.

02.01

Trips

Every departure is a trip with its own dates, hotels, flights and pilgrim roster — the container the whole season is organised around.

02.02

Hotels & housing

Hotel inventory in Makkah and Madinah with room-by-room assignment boards — see exactly who sleeps where, per trip, per night.

02.03

Flights

Flight legs with carriers, times and capacity, assigned to trips so every pilgrim has a confirmed seat plan.

02.04

Transportation

Buses and ground transfers between airports, hotels and the holy sites, tracked alongside the rest of the trip.

LEG 03 / 04

Finance & accounting

A full financial picture that reconciles — from a pilgrim's first deposit to the season's final report.

03.01

Finance dashboard

Live KPIs and charts for revenue, outstanding balances and expenses — per season, per trip, per day.

03.02

Invoices

Branded invoices generated from bookings in one click, with payment status tracked to the last dollar.

03.03

Petty cash & expenses

Office spending recorded at the source, so small cash never becomes a big mystery.

03.04

Transactions

Every movement of money — in or out — as one auditable ledger across the whole agency.

LEG 04 / 04

Administration & security

Control who can see what, and keep an accountable record of the team itself.

04.01

Users & roles

Role-based permissions decide exactly which modules each staff member can open — enforced in the database, not just the interface.

04.02

Two-step sign-in

Every login is confirmed with a one-time email code. A password alone is never enough.

04.03

Employees & contracts

Staff records and contracts kept alongside the operation they run — one less filing cabinet.

04.04

Three languages

The entire portal works in English, Somali and Arabic — every member of your team works in the language they think in.

05For your agency

Built for Hoggaan. Ready for yours.

Hoggaan Portal isn't only for Hoggaan. Any Umrah or Hajj travel agency can run on it — with your name, your branding and your own isolated data.

  • Your brand on every screen, invoice and document
  • Your own secure database — your data never mixes with anyone else's
  • Onboarding and staff training measured in days, not months
  • All future updates and new modules included
  • Support in English, Somali and Arabic
YOUR AGENCY → HOGGAANExceptional cost

A custom system like this costs tens of thousands of dollars and a year of development. Adopting Hoggaan costs a fraction of that — and it is already proven in the field. Ask us for a quote sized to your agency.

Ready to see it live?

Tell us about your agency and we'll walk you through the portal on a real screen — no slides.

Get in touch
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